Thank you for shopping with SOCO CAYMAN ISLANDS! We want you to love your new handbag, but if you’re not completely satisfied, we’re here to help.

Returns:
You may return your handbag within 30 days of purchase for a full refund or exchange. Items must be in their original condition, unused, and with all tags attached. Please include the original receipt or proof of purchase with your return.

How to Return:
1. Contact our customer service at customer service to initiate your return by completing the Contact Us Form.
2. Pack the handbag securely in its original packaging.
3. Ship the item to the address provided by our customer service team.

Exchanges:
If you would like to exchange your handbag for a different style or color, please follow the return process and place a new order for the desired item.

Non-Returnable Items:
Sale items, personalized products, or items marked as final sale cannot be returned.

Refunds:
Refunds will be processed to the original payment method within 5-7 business days after we receive the returned item.

For any questions or concerns, please reach out to our customer service team by completing the contact us form this can be found under the contact Us tab.

We appreciate your support of SOCO CAYMAN ISLANDS!